Artwork & Files FAQ

What files are best to send for printing? 

Today, PDF is the best file format for printing. However, there are some guidelines to follow to ensure that the PDF is suitable for printing, and not viewing only. PDF version X-1a:2001 is standard today, and should be used to make sure transparencies are flattened and RGB colors are converted correctly to CMYK.

Many applications built today provide a streamlined way to save a file as a PDF document for printing.

Can I send other files in a format other than PDF?
Yes, we support various file formats such as TIFF, JPEG, PNG, BMP, etc. As long as the files have a suitable resolution of at least 300dpi, they should come out fine.

What resolution should pixel based files be?
Photos that are either gray scale or color should be 300 dpi or higher. A lower resolution will result in a blurry print. Line art for B/W art should be over 800 dpi for sharp lines that minimize pixilation.

Note: If given the choice, always select a vector base, rather than a pixel base. The vector base will print at the maximum resolution of the printer, while the pixel base will only print at the file’s resolution.

How should I set up my file to have the correct orientation on the printout?
Regardless of whether the document is printed in landscape or portrait, the side that you wish to print to the top of the page should also be the top of the file. In addition, if a file is created for duplex printing (double sided), you need to make sure that when you flip the page the back side will show correctly, and not upside-down.

Why the prints are cracking on the sides, and /or on the fold ?
There two reasons for that issue. One is too much ink coverage especially as a very dark color. and another reason is due to low quantity of prints that produced on a digital press that use toner (plastic powder) vrs. standard ink.

Can I use RGB colors in my printed design?
Often, RGB colors cannot be accurately printed using standard four-color (CMYK) printing. We recommend you create your document in CMYK color mode, as CMYK is designed for reflective materials such as ink and paper.

What is Rich Black?
Rich Black is when you print more colors under the black plate to enhance the appearance of a solid black. You may not see the differences on your computer monitor, but you will definitely see the difference on paper. Make sure not to exceed 300% total ink coverage.