Get Adobe Flash player

Artwork & Files FAQ


What files are best to send for printing? 

Today, PDF is the best file format for printing. However, there are some guidelines to follow to ensure that the PDF is suitable for printing, and not viewing only. PDF version X-1a:2001 is standard today, and should be used to make sure transparency and RGB colors are converted correctly.

Many applications built today provide a streamlined way to save a file as a PDF document for printing.


Can I send other files in a format other than PDF? 

Yes, we support various file formats such as TIFF, JPEG, BMP, etc. As long as the files have a suitable resolution for press, they should come out fine.


What resolution should pixel based files be?

Photos that are either gray scale or color should be 300 ppi or higher. A lower resolution will result in a blurry print. Line art for B/W art should be over 800 dpi for sharp lines that minimize pixilation.

Note: If given the choice, always select a vector base, rather than a pixel base. The vector base will print at the maximum resolution of the printer, while the pixel base will only print at the file’s resolution.


How should I set up my file to have the correct orientation on the printout? 

Regardless of whether the document is printed in landscape or portrait, the side that you wish to print to the top of the page should also be the top of the file. In addition, if a file is created for duplex printing (double sided), you need to make sure that when you flip the page the back side will show correctly, and not upside-down.


Can I use RGB colors in my printed design?

Often, RGB colors cannot be accurately printed using standard four-color (CMYK) printing. We recommend you create your document in CMYK color mode, as CMYK is designed for reflective materials such as ink and paper.




What is Rich Black?

Rich Black is when you print more colors under the black plate to enhance the appearance of a solid black. You may not see the differences on your computer monitor, but you will definitely see the difference on paper. Make sure not to exceed 300% total ink coverage.




What value should I use for Rich Black? 

If you wish to have a warm looking black use 35% cyan, 60% magenta, 60% yellow, and 100% black. For a cooler looking black, use 70% cyan, 35% magenta, 40% yellow and 100% black. For a natural black, use values in-between.


I have another question that is not in the FAQ? 

Call us at (951) 587-6032 during operation hours, and we will answer any questions you might have!